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Welcome to the Studio Help Section

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Terms and Conditions

Customer Satisfaction

If you have cause to make a complaint or cancellation about any of our products or services, please contact us, or put all the relevant details in an e-mail to, or telephone our Careline 0871 200 0378. We undertake to deal with any complaints speedily and sympathetically.

If your complaint relates to our consumer credit activities or general insurance activities, and you cannot settle your complaint with us, you may also be entitled to refer it to the Financial Ombudsman Service.

Please contact us if you require a copy of our complaints handling procedures relating to Consumer Credit Act complaints and general insurance complaints.

Sizes & Weights
All sizes and weights quoted in the catalogue are approximate. Any variations will be minor.

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