Welcome to the Studio Help Section
Terms and Conditions
These terms and conditions and the terms and conditions in the latest catalogue set out the basis on which you can use our
website and place orders for items. By ordering goods from Studio you are deemed to have understood and accepted these
terms which include an obligation to pay. The supplier of the goods featured on this website is Studio a trading name
of Express Gifts Limited (“we”, “us”). Registered office 2 Gregory Street, Hyde, Cheshire, SK14 4TH (do not post to this address).
When you submit an order to us on our website you will receive an email acknowledging your order and giving you estimated timescales for delivery. This email does not constitute acceptance of the order by us. Your order is accepted and a contract is formed between you and us when we dispatch the goods you have ordered and not before. Until the goods are dispatched the order may not be accepted by Studio. An Order Dispatched email will be sent to you when your items have been dispatched. If your order is dispatched in more than one parcel, you may receive separate Order Dispatched emails for each parcel, and each Order Dispatched email and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in that Order Dispatched email. Any goods supplied will conform to the contract.
Prize Draw Rules - Prize Draw
(i) The free prize draw is open to all UK residents aged 18 years or over, except employees of the promoters, its families, its agents and persons connected with the promotion.
(ii) Free entry is available by sending your account number (if you have one), name and address to "The Studio Prize Draw, Marketing Department, Churchbridge House, Henry Street, Accrington, BB5 4EE". Alternatively, please send us an email using our Contact Us page, choosing the Prize Draw subject.
(iii) Only one entry per person will be accepted. Automated and bulk entries from third parties are not permitted.
(iv) Entry into the prize draw is deemed as acceptance of the rules and any other requirements set out in the promotional material. If you prefer not to be entered, please write to "The Studio Prize Draw, Marketing Department, Churchbridge House, Henry Street, Accrington, BB5 4EE" asking to be removed, send us an email using our Contact Us page choosing the Prize Draw subject, or call the Customer Careline.
(v) No responsibility will be accepted for lost entries, delays or errors via the Internet or the registration of incorrect, incomplete or inaccurate information whether fault of the participant or by the malfunction of any equipment or technical problem or by any other technical or administrative error.
(vi) The decision of the judges is final and binding and no correspondence will be entered into.
(vii) One winner will be selected at random from all entries received before 31st December.
(viii) The winner will be notified in writing, and prizes must be claimed within 28 days.
(ix) By participating in this prize draw you agree to allow the use of your name(s) and/or personal details for promotional use and publicity, without any compensation unless prohibited by law. Studio may also contact you with the latest offers and promotions. You may unsubscribe from these emails at any time.
(x) The promoter may offer this promotion across other catalogues and promotions.
(xi) The prize is subject to availability, and in the event of unforeseen circumstances, the Promoter reserves the right to offer an alternative prize of equal or greater value.
(xii) For prizes offered including day/weekend breaks and trips, please refer to the Virgin Experience Days website for full terms & conditions regarding the individual prizes. When entering the competition to win a Virgin Experience Day of your choice, you will be entitled to select from the Emerald Collection, which is subject to change. For prizes where a holiday is offered (not including Virgin Experience prizes) a cash alternative will be offered.
(xiii) The promoter is Express Gifts Limited, Church Bridge House, Henry Street, Accrington, Lancashire, BB5 4EE.
(xiv) Walker's Nonsuch will place a special golden ticket inside one Traditional Toffee Tray. This ticket will entitle the lucky winner to a years supply of FREE toffee. Redemption: The winner will receive this prize in 12 monthly instalments and will include a variety of famous Walker's Nonsuch Toffees. The Golden Ticket will be numbered and coded. There will be only 1 ticket and therefore only one prize winner. The ticket will be claimed at Walker's Nonsuch and will be in the format of a postcard.
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